Call 0757 9778902 for immediate assistance with gearbox or torque limiter failures. For non-urgent technical questions, email info@giveforth.com. Our engineers are available Monday through Saturday, 06:00–22:00 IST.

Standard replacement parts for the HD-9000 planetary gearbox ship within 48 hours of order confirmation. Critical components such as induction-hardened gear sets and bearing assemblies are stocked at our Andheri facility for expedited dispatch.

On-site service for CC-4000 coupling assemblies can be scheduled by calling 0757 9778902. A service engineer will be dispatched within 24 hours for sites within 200 km of Mumbai. For remote mining locations, please allow up to 72 hours for travel and logistics.

Yes, remote diagnostics for the ATL-5000 torque limiter are available via phone or email. Our engineers can guide you through reset procedures and performance checks. For detailed troubleshooting, we recommend scheduling a video call by contacting info@giveforth.com.

Installation manuals, dimensional drawings, and torque specifications for all products are available on our FAQ page. If you need a specific document not listed there, email info@giveforth.com with your product serial number and we will send the file within one business day.

The HD-9000 planetary gearbox carries a 24-month warranty from the date of shipment, covering defects in materials and workmanship. The warranty excludes damage caused by improper installation, unauthorized modifications, or operation beyond the rated torque of 9000 Nm. For full terms, refer to our policy page.